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Instead Mobilier

GDPR

Privacy policy

Last updated: 12 mai 2026

1. Data controller

The controller of the personal data collected on the insteadmobilier.fr website is:

Instead
2 rue de l'Espalion, 44800 Saint-Herblain
Email: contact@insteadmobilier.fr

2. Data collected

Instead collects the following categories of data:

  • Contact data : surname, first name, email, phone, postal address, job title, company.
  • Browsing data : IP address, pages viewed, visit duration, browser used (via cookies).
  • Order data : order history, quotes, invoices.
  • Communication data : email exchanges, contact forms.

3. Purposes of processing

Data is collected for the following purposes:

  • Handling contact and quote requests (legal basis: legitimate interest / consent).
  • Fulfilling orders and invoicing (legal basis: performance of the contract).
  • Sending commercial information (legal basis: consent, unsubscribe possible at any time).
  • Improving the Site and statistical analysis (legal basis: legitimate interest).
  • Compliance with legal and accounting obligations (legal basis: legal obligation).

4. Data recipients

The data is intended exclusively for Instead and the technical subcontractors needed to deliver the services:

  • Host: Netlify, Inc.
  • Business management tools: HubSpot, Pennylane, Axonaut.
  • Email service: Google Workspace (Gmail).
  • Carrier: Geodis.

No data is transferred or sold to third parties for commercial purposes.

5. Retention period

  • Prospect data: 3 years from the last contact.
  • Customer data: duration of the contractual relationship + 10 years (accounting obligations).
  • Browsing data: 13 months maximum.

6. User rights

In accordance with the GDPR and the French Data Protection Act, you have the following rights:

  • Right of access to your data.
  • Right to rectification.
  • Right to erasure ('right to be forgotten').
  • Right to restriction of processing.
  • Right to portability.
  • Right to object.
  • Right to withdraw your consent at any time.

To exercise these rights: contact@insteadmobilier.fr.

You also have the right to lodge a complaint with the CNIL (www.cnil.fr).

7. Security

Instead implements appropriate technical and organisational measures to ensure the security of personal data (encryption, restricted access, backups).

8. Changes

This policy may be amended at any time. The applicable version is the one in force when the Site is consulted.